Kinaway and Aon
Insurance for Kinaway members
Or call us on 02 6190 0958, Mon - Fri 8:30am - 5:00pm AET
Aon acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation. We recognise and respect the cultural heritage, beliefs and relationship with the land of Aboriginal and Torres Strait Islander peoples.
About Kinaway
If you run your own business, you already know how much of an asset it is to you, so having the right insurance is something you can’t afford to overlook. That’s why Aon and Kinaway are working together to offer their members a range of solutions for their professional and business needs. By arranging insurance through Aon, we can help you find a policy customised to the common risks of your industry, so you’re more confident that you’ve found the right type of insurance for your business.
Our team of friendly experienced brokers are a phone call away and ready to help make sure you understand your options so that you can make an informed decision that’s better for your business.
Cover Options Designed For Your Industry
What can Business Insurance packs typically cover?
Why Aon?
Don't just insure, be sure.
Feel confident about your choice of insurance by talking with specialists in your industry.
All brokers based in Australia.
Our global scale means we can negotiate competitive quality insurance products with insurers.
We provide specialist resources on business insurance and risk management to help you stay on top of current and emerging risks in your industry.
Frequently Asked Questions
What are your opening hours?
Our opening hours are 8.30am to 5:30pm Monday to Friday (AET, except public holidays). If you need to contact us out of hours you can email by clicking here and your query will be picked up on the next business day.
How much can I expect to pay for my insurance?
The cost of your insurance will depend on a number of factors, most importantly, the types of insurance policies you take out. There are several options available to you, and you’ll need to review your business’s situation to decide which covers to take out. It might be tempting to opt for the minimum level of cover to save money in the short term, but this may not be offering you enough protection for the wide range of risks your business faces. Speaking to an insurance broker can help you understand your risks and allow you to make an informed decision.
What are my payment options?
Payment for your insurance policies are generally due annually. A monthly payment option may be available through a premium funding provider. If you choose to take out a premium funding contract there will be charges (such as interest and/or fees) in addition to the premium you pay throughout the year. See the premium funding terms and conditions for full details1.
How do I make a change to my policy as a Kinaway member?
You can make changes to your policy by contacting a member of our team on 02 6190 0958 between 8:30am and 5:00pm. Remember that some changes can have an impact on your premium, so if this is the case, you may be required to pay an additional premium.
How do I receive my certificate of currency?
Your broker will email you your certificate of currency once payment has been made on your policy.
How do I make a claim?
You will find details of how to make a claim in the policy wording you receive from us. However, we also appreciate that having to make a claim can be a stressful time which is why, as your advocate, we are always on hand to help with any questions. Please do not hesitate to call us on 02 6190 0958 during business hours.
Can my Aon broker manage the whole claims process for me?
As your broker, your Aon broker may manage some parts of the claims process. However, depending on your profession and the products you claim under, there may be instances where the insurer may liaise with you directly.
I’ve received my documents, and my business name is incorrect, what should I do?
Please contact our team immediately to have your business name corrected. Remember that your policy should be in your registered entity’s name, and not just your trading name. All details such as ‘Pty Ltd’ as well as names of all owners/insureds must also be included. If these details are incorrect or incomplete, the claims process can become complicated, and a claim may even be denied.
I run my business from home, what insurance do I need?
If you run your business from home, the insurance you need will vary based on the type of business you run. If you provide professional advice, you may need to consider Professional Indemnity Insurance. If you see clients in person, such as having meetings, you may need to consider Public Liability Insurance. If you have a digital footprint, Cyber Insurance might also be a wise cover to look into. If you are unsure of the insurance you need, taking the time to talk to a broker may be worthwhile, and help ensure you're not left with any gaps in cover.
How do I find out what insurance I need?
The insurance you need will vary depending on the field you're in, and you may need more than one policy. At a minimum, you're likely to require Public Liability Insurance if you'll be conducting activities in public and interacting with third parties. You can speak to our team to help you understand what insurances you may or may not need.
Ways to get in touch
Or call us on 02 6190 0958, email us at [email protected]
Please also note that Kinaway Limited ABN 14 003 348 730 act as a referrer of the above listed insurance/s to Aon. Where you purchase this insurance as a result of a referral from Kinaway to Aon, Kinaway will receive a commission from Aon. Please feel free to contact us for further information.